FAQs

Could you tell more about your business?

EboxMan is doing sourcing and fulfillment like an agent, and the difference is we have the system and work part by part, Professionally, to help our clients.

Could you tell me more about the shipping time?

We have a good relationship with many shipping services. The shipping time is from 5-to 18 business days worldwide. But mainly the shipping time is around 15 working days.

How to start using EboxMan sourcing service? Any fee?

You can fill out the client form, and our team will check the factories and Shipping companies about the product. Then we will send you information about the price and shipping time by email or Facebook chat. It is free!

Client form:https://eboxman.com/get-solution/

EboxMan will offer FREE video service?

Sure 100%, we offer free video service for our client, ex: ads creative, product video

The conditions: You are our client, and you have at least 15-20 orders per day!

How about refund and reship policy?

EboxMan will always put client benefit on top of our business, so if you the customer gets the package has been broken, damaged, or lost the package.

We will refund the product price or reship the product for you.

Why your price is better than Aliexpress or Alibaba?

Because Eboxman is not a seller on any platform, we get the product directly from factories. And we always try to negotiate to get the best price.

Do you share your best selling product right now?

No, No, and No. 100% NO. The reason is that all of our client product is PRIVATE. We will never share it.

We did make a group to share the Proven Winning Productbut these products are not from our client. It will be from the market that we could research and recommend to you.

Join Proven Winning Product Group: https://eboxman.com/proven-winning-product-group

How to make payment for your service?

We are using Paypal and Bankstranfer. We will make the invoice and send you all the order details before you make any payment via our workspace. So everything will be very clearly

What is the process when working with EboxMan?

Sourcing: You need to fill out the client’s form, and we will check the factories and shipping. Then we will send you the information via email or chatbox.

Client Form: https://eboxman.com/get-solution/

Fulfillment: After you agree with the price, you must follow the instructions post to connect to our system. Then we will make a google sheet and update all information, so you will easy to check and correct it.

Connect instructionhttps://eboxman.com/connect-instruction

Shipping: We will need to send the product from the factory to our warehouse and start packaging (You can ask to do a custom package and label) 

After fulfillment: We have a refund and reship policy if the problem happens. And we hope we will work with a Win-Win attitude so we can fix the problem faster and improve every time. To keep yours and our business running smoothly.

Refund and Reship policy: https://eboxman.com/reshipment-refund-policy/