FAQs

Could you tell more about your business?

EboxMan is doing sourcing and fulfilment like an agent, the difference is we have the system and work part by part, Professionally to helping our clients

Could you tell me more about the shipping time?

We are having a good relationship with many shipping services. This time the shipping time is from 10-20 business days to worldwide.

How to start using EboxMan sourcing service? Any fee?

You can fill out the client form, our team will check the factories and Shipping companies about the product. Then we will send you information about the price and shipping time by email or Facebook chat. It is free!

Client form:https://eboxman.com/get-solution/

EboxMan will offer FREE video service?

Sure 100%, we are offering free video service for our client, ex: ads creative, product video,…

The conditions: You are our client, and you are having at least 15-20 orders per day!

How about refund and reship policy?

EboxMan will always put client benefit on top of our business, so if you the customer gets the package has been broken, damaged, or lost the package.

We will refund the product price or reship the product for you.

Why your price is better than Aliexpress or Alibaba?

Because Eboxman is not a seller on any platform, we get the product directly from factories. And we always try to negotiate to get the best price.

Do you share your best selling product right now?

No, No and No. 100% NO. The reason is, all of our client product is PRIVATE, we will never share it.

We did make a group to share the Proven Winning Product, but these products are not from our client, it will be from the market, that we could research and make a recommendation to you.

Join Proven Winning Product Group: https://eboxman.com/proven-winning-product-group

How to make payment for your service?

We are using Paypal and Payoneer. We will make the invoice and send you all the order details before you make any payment via a google sheet. So everything will be very clearly

What is the process when working with EboxMan?

Sourcing: You need to fill out the client’s form, and we will check the factories and shipping, then we will send you the information via email or chatbox

Client Form: https://eboxman.com/get-solution/

Fulfilment: After you agree with the price, you will need to follow the instruction post to connect to our system. Then we will make a google sheet and update all information, so you will easy to check and correct.

Connect instruction: https://eboxman.com/connect-instruction

Shipping: We will need to send the product from the factory to our warehouse and start packaging (You can ask to do custom package and label)

After fulfilment: We have a refund and reship policy if the problem happens. And we hope we will work with Win-Win attitude so we can fix the problem faster and improve every time. To keep yours and our business run smoothly.

Refund and Reship policy: https://eboxman.com/reshipment-refund-policy/